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Return-Path: <info@moriaa.com> Delivered-To: lfarromeque@ifprc.com.pe Received: from pyme91.pymedns.net by pyme91.pymedns.net with LMTP id QKtNEgzsSmS9LAAA++YgJQ (envelope-from <info@moriaa.com>) for <lfarromeque@ifprc.com.pe>; Thu, 27 Apr 2023 17:41:32 -0400 Return-path: <info@moriaa.com> Envelope-to: lfarromeque@ifprc.com.pe Delivery-date: Thu, 27 Apr 2023 17:41:32 -0400 Received: from servidor2.moriaa.com ([139.144.111.18]:34764 helo=moriaa.com) by pyme91.pymedns.net with esmtp (Exim 4.94.2) (envelope-from <info@moriaa.com>) id 1ps9Ml-0002rx-B1 for lfarromeque@ifprc.com.pe; Thu, 27 Apr 2023 17:41:32 -0400 Received: from moriaa.com (alpacadot.com [134.195.208.29]) by moriaa.com (Postfix) with ESMTPA id 8725D22340; Thu, 27 Apr 2023 20:41:06 +0000 (UTC) Message-ID: <C84C728F3F9D41ED9DFB6868A7CDFA69@SERVIDOR2> Reply-To: "Aprenda a Fidelizarlos" <bounce@moriaa.com> From: "Aprenda a Fidelizarlos" <info@moriaa.com> To: "Marketing Online" <info@moriaa.com> Subject: =?iso-8859-1?B?Q2xpZW50ZXMgRW5vamFkb3MsIEdyb3Nlcm9zIGUgSW50cmF0YWJsZXM=?= Date: Thu, 27 Apr 2023 15:40:05 -0500 Organization: octavio-clientesdificiles MIME-Version: 1.0 List-Unsubscribe: <mailto:eliminarcorreo2016@gmail.com> Content-Type: multipart/alternative; boundary="----=_NextPart_000_1E6B_01D9791E.89F7F9D0" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Windows Mail 6.0.6001.18000 X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6001.18049 X-Spam-Status: No, score=3.6 X-Spam-Score: 36 X-Spam-Bar: +++ X-Ham-Report: Spam detection software, running on the system "pyme91.pymedns.net", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Entrenamiento Especializado EL ARTE DE TRATAR CON CLIENTES DIFICILES, ENOJADOS, GROSEROS E INTRATABLES MIERCOLES 03 Y JUEVES 04 DE MAYO Content analysis details: (3.6 points, 7.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: whatsapp.com] 2.6 BAYES_80 BODY: Bayes spam probability is 80 to 95% [score: 0.9445] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 1.0 KAM_HTMLNOISE Spam containing useless HTML padding -0.0 T_SCC_BODY_TEXT_LINE No description available. X-Spam-Flag: NO This is a multi-part message in MIME format. ------=_NextPart_000_1E6B_01D9791E.89F7F9D0 List-Unsubscribe: <mailto:eliminarcorreo2016@gmail.com> Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Entrenamiento Especializado =20 EL ARTE DE TRATAR CON CLIENTES DIFICILES, ENOJADOS, GROSEROS E INTRATABLE= S =20 MIERCOLES 03 Y JUEVES 04 DE MAYO =20 VENTAJAS: 1. Resuelva con =E9xito los conflictos 2. Descubra los caracteres problem=E1ticos 3. Aprenda a entenderse con clientes dif=EDciles 4. Consiga manejar temperamentos agresivos QUE APRENDERA: 5. Reconocimiento y descripci=F3n del cliente conflictivo. 6. Sentimientos por los que atraviesa un cliente conflictivo. 7. =BFQu=E9 esperan de nosotros nuestros clientes? 8. Seis pasos para tratar con clientes enojados, groseros e intratabl= es. 9. El valor agregado como compensaci=F3n a situaciones de conflicto. 10. Consejos pr=E1cticos para la atenci=F3n de clientes conflictivos. 11. Tips para el manejo de clientes conflictivos. 12. Tipos de clientes groseros e intratables. 13. Psicolog=EDa del cliente conflictivo. C=F3mo manejarlos. 14. Diez mandamientos de la atenci=F3n al cliente. VALOR:=20 Desde S/. 189 =20 Cont=E1ctanos: Informes por WhatsApp CLIC AQU=CD Contacto: +51 922 275 718 / +51 960 862 972 L I D E R A Si esta informaci=F3n no es de su inter=E9s, favor de escribirnos un corr= eo en blanco a eliminarcorreo2016@gmail.com con el asunto "REMOVER". =20 ------=_NextPart_000_1E6B_01D9791E.89F7F9D0 List-Unsubscribe: <mailto:eliminarcorreo2016@gmail.com> Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns:o =3D "urn:schemas-microsoft-com:office:office"><HEAD> <META content=3D"text/html; charset=3Diso-8859-1" http-equiv=3DContent-Ty= pe> <META name=3DGENERATOR content=3D"MSHTML 8.00.6001.18854"> <STYLE></STYLE> </HEAD> <BODY bgColor=3D#ffffff> <DIV align=3Dleft><FONT size=3D2 face=3DArial> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 0cm; tab-stops: 150.75pt; mso-outlin= e-level: 1"=20 align=3Dcenter><B><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; mso-ascii-th= eme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-= font: minor-latin'>Entrenamiento=20 Especializado<o:p></o:p></SPAN></B></P> <P class=3DMsoNormal=20 style=3D"MARGIN: 0cm; tab-stops: 150.75pt; mso-outline-level: 1"><B=20 style=3D"mso-bidi-font-weight: normal"><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; mso-ascii-th= eme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-= font: minor-latin; mso-bidi-font-size: 14.0pt'><o:p> </o:p></SPAN></= B></P> <P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" align=3Dce= nter><B><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #a975= 17; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-fareast-language: EN-US'><FONT=20 size=3D4>EL ARTE DE TRATAR CON CLIENTES DIFICILES, ENOJADOS, GROSEROS E=20 INTRATABLES<o:p></o:p></FONT></SPAN></B></P> <P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" align=3Dce= nter><B><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #a975= 17; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-fareast-language: EN-US'><o:p><FON= T=20 size=3D4> </FONT></o:p></SPAN></B></P> <P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" align=3Dce= nter><B><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #a975= 17; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin'><FONT=20 size=3D4>MIERCOLES 03 Y JUEVES 04 DE MAYO</FONT></SPAN></B></P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; mso-margin-top-alt: auto; mso-= margin-bottom-alt: auto"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; mso-ascii-theme-font: minor-l= atin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin= '><FONT=20 size=3D3><SPAN=20 style=3D"mso-spacerun: yes"> </SPAN><o:p></o:p></FONT></SPAN></P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; mso-margin-top-alt: auto; mso-= margin-bottom-alt: auto"><B><U><SPAN=20 lang=3DES-PE=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #8060= 00; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-ansi-language: ES-PE; mso-themecol= or: accent4; mso-themeshade: 128'>VENTAJAS:</SPAN></U></B><B><SPAN=20 lang=3DES-PE=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: black= ; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; m= so-bidi-theme-font: minor-latin; mso-ansi-language: ES-PE; mso-fareast-fo= nt-family: Calibri'><o:p></o:p></SPAN></B></P> <P=20 style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; tab-stops: list 18.0pt; m= so-list: l0 level1 lfo1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>1.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Resuelva con =E9xito los conflictos<o:p></o:p></FONT></SPAN></P> <P=20 style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; tab-stops: list 18.0pt; m= so-list: l0 level1 lfo1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>2.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Descubra los caracteres problem=E1ticos<o:p></o:p></FONT></SPAN>= </P> <P=20 style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; tab-stops: list 18.0pt; m= so-list: l0 level1 lfo1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>3.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Aprenda a entenderse con clientes dif=EDciles<o:p></o:p></FONT><= /SPAN></P> <P=20 style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; tab-stops: list 18.0pt; m= so-list: l0 level1 lfo1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>4.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Consiga manejar temperamentos agresivos<o:p></o:p></FONT></SPAN>= </P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; mso-margin-top-alt: auto; mso-= margin-bottom-alt: auto"><B><U><SPAN=20 lang=3DES-PE=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #8060= 00; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-ansi-language: ES-PE; mso-themecol= or: accent4; mso-themeshade: 128'>QUE=20 APRENDERA:<o:p></o:p></SPAN></U></B></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>5.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Reconocimiento y descripci=F3n del cliente=20 conflictivo.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>6.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Sentimientos por los que atraviesa un cliente=20 conflictivo.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>7.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>=BFQu=E9 esperan de nosotros nuestros clientes?<o:p></o:p></FONT= ></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>8.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Seis pasos para tratar con clientes enojados, groseros e=20 intratables.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>9.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>El valor agregado como compensaci=F3n a situaciones de=20 conflicto.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>10.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Consejos pr=E1cticos para la atenci=F3n de clientes=20 conflictivos.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>11.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Tips para el manejo de clientes=20 conflictivos.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>12.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Tipos de clientes groseros e intratables.<o:p></o:p></FONT></SPA= N></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>13.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Psicolog=EDa del cliente conflictivo. C=F3mo=20 manejarlos.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>14.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Diez mandamientos de la atenci=F3n al cliente.<o:p></o:p></FONT>= </SPAN></P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; mso-margin-top-alt: auto"><B><= U><SPAN=20 lang=3DES-PE=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #8060= 00; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-ansi-language: ES-PE; mso-themecol= or: accent4; mso-themeshade: 128'>VALOR:=20 <o:p></o:p></SPAN></U></B></P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"><SP= AN=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT:= 107%; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-lat= in; mso-bidi-theme-font: minor-latin'>Desde=20 S/. 189</SPAN></P></DIV> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"><SP= AN=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT:= 107%; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-lat= in; mso-bidi-theme-font: minor-latin'><o:p></o:p></SPAN> =20 <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%; mso= -margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT:= 107%; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-lat= in; mso-bidi-theme-font: minor-latin'> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"><SP= AN=20 style=3D'FONT-SIZE: 8pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT: = 150%; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-lati= n; mso-bidi-theme-font: minor-latin'><o:p><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: black; mso-ascii-theme= -font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-fon= t: minor-latin'><o:p><FONT=20 size=3D3><B><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4>Cont=E1ctanos:</FONT></SPAN></B></DIV> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"> <DIV class=3DMsoNormal=20 style=3D"BACKGROUND: white; MARGIN: 0cm 0cm 5.25pt; mso-margin-top-alt: a= uto"> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4>Informes por WhatsApp <SPAN=20 style=3D"BACKGROUND: yellow; mso-highlight: yellow"><A=20 href=3D"https://api.whatsapp.com/send?phone=3D51936631677&text=3DDeseo in= formaci=F3n sobre Manejo de Clientes Dif=EDciles CA">CLIC=20 AQU=CD</A></SPAN><o:p></o:p></FONT></SPAN></DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"> <= /DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4>Contacto: +51 922 275 718 / +51 960 862 972</FONT></SPAN></DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4></FONT></SPAN> </DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4><STRONG>L I D E R A</STRONG></FONT></SPAN></DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'></SPAN>&n= bsp;</DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 5pt 0cm; LINE-HEIGHT: normal; TEXT-A= UTOSPACE: ; mso-layout-grid-align: none"=20 align=3Dcenter><FONT face=3DCalibri><SPAN=20 style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: "Times New Roman"'>Si est= a=20 informaci=F3n no es de su inter=E9s, favor de escribirnos un correo en bl= anco a=20 </SPAN><SPAN lang=3DEN-US=20 style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: "Times New Roman"; mso-an= si-language: EN-US'><A=20 href=3D"mailto:eliminarcorreo2016@gmail.com"><SPAN lang=3DES-PE=20 style=3D"COLOR: blue; mso-ansi-language: ES-PE">eliminarcorreo2016@gmail.= com</SPAN></A></SPAN><SPAN=20 style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: "Times New Roman"'> con e= l asunto=20 "REMOVER".</SPAN></FONT></SPAN></FONT></o:p></SPAN></o:p></SPAN><FONT siz= e=3D2=20 face=3DArial> </FONT></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #002060; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><o:p><FONT=20 size=3D3> </FONT></o:p></SPAN></DIV></DIV></DIV></DIV></DIV></DIV></= FONT></DIV></BODY></HTML> ------=_NextPart_000_1E6B_01D9791E.89F7F9D0--