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Return-Path: <info@alomarstore.com> Delivered-To: brodriguez@ifprc.com.pe Received: from pyme91.pymedns.net by pyme91.pymedns.net with LMTP id aPH3DQ3aRmSjNwAA++YgJQ (envelope-from <info@alomarstore.com>) for <brodriguez@ifprc.com.pe>; Mon, 24 Apr 2023 15:35:41 -0400 Return-path: <info@alomarstore.com> Envelope-to: brodriguez@ifprc.com.pe Delivery-date: Mon, 24 Apr 2023 15:35:41 -0400 Received: from servidor7.alomarstore.com ([173.224.124.91]:46760) by pyme91.pymedns.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.94.2) (envelope-from <info@alomarstore.com>) id 1pr1yJ-00049y-23 for brodriguez@ifprc.com.pe; Mon, 24 Apr 2023 15:35:41 -0400 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=default; d=alomarstore.com; h=List-Unsubscribe:Message-ID:Reply-To:From:To:Subject:Date:MIME-Version: Content-Type; i=info@alomarstore.com; bh=I2rUl9hL55jC/HnaEraCeXQdDkBj5FGE+++IxXGSEJk=; b=jEp7ZQzjYAoyKjOAkwIAmbvxA965L44FRYkhADZv4xKy2updq9I+5d3aJttifS0txFDbWxRdC3V8 4iWPZlSO5UmWkxswILJlHUfviEwUwKTDlKp2CYbWdyAfuaXAZpFrTU+yCCi/hj+L3iVsLXrIeEMX uBJPB4IwANPwC/5mF0k= List-Unsubscribe: <mailto:eliminarcorreo2016@gmail.com?subject=Eliminar%20mi%20correo> Message-ID: <539684FFB5FD412488E4FBAA0A01A511@SERVIDOR2> Reply-To: "Aprenda a Manejarlos" <bounce@alomarstore.com> From: "Aprenda a Manejarlos" <info@alomarstore.com> To: "Marketing Online" <info@alomarstore.com> Subject: =?iso-8859-1?B?Q2xpZW50ZXMgRW5vamFkb3MsIEdyb3Nlcm9zIGUgSW50cmF0YWJsZXMgSW50ZXJub3MgeSBFeHRlcm5vcw==?= Date: Mon, 24 Apr 2023 14:33:54 -0500 Organization: octavio-clientesdificiles MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0CF0_01D976B9.CC0A3A70" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Windows Mail 6.0.6001.18000 X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6001.18049 X-Spam-Status: No, score=3.3 X-Spam-Score: 33 X-Spam-Bar: +++ X-Ham-Report: Spam detection software, running on the system "pyme91.pymedns.net", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Entrenamiento Especializado EL ARTE DE TRATAR CON CLIENTES DIFICILES, ENOJADOS, GROSEROS E INTRATABLES MIERCOLES 03 Y JUEVES 04 DE MAYO Content analysis details: (3.3 points, 7.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: whatsapp.com] 2.5 BAYES_60 BODY: Bayes spam probability is 60 to 80% [score: 0.7814] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.0 T_SCC_BODY_TEXT_LINE No description available. 1.0 KAM_HTMLNOISE Spam containing useless HTML padding X-Spam-Flag: NO This is a multi-part message in MIME format. ------=_NextPart_000_0CF0_01D976B9.CC0A3A70 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Entrenamiento Especializado =20 EL ARTE DE TRATAR CON CLIENTES DIFICILES, ENOJADOS, GROSEROS E INTRATABLE= S =20 MIERCOLES 03 Y JUEVES 04 DE MAYO =20 VENTAJAS: 1. Resuelva con =E9xito los conflictos 2. Descubra los caracteres problem=E1ticos 3. Aprenda a entenderse con clientes dif=EDciles 4. Consiga manejar temperamentos agresivos QUE APRENDERA: 5. Reconocimiento y descripci=F3n del cliente conflictivo. 6. Sentimientos por los que atraviesa un cliente conflictivo. 7. =BFQu=E9 esperan de nosotros nuestros clientes? 8. Seis pasos para tratar con clientes enojados, groseros e intratabl= es. 9. El valor agregado como compensaci=F3n a situaciones de conflicto. 10. Consejos pr=E1cticos para la atenci=F3n de clientes conflictivos. 11. Tips para el manejo de clientes conflictivos. 12. Tipos de clientes groseros e intratables. 13. Psicolog=EDa del cliente conflictivo. C=F3mo manejarlos. 14. Diez mandamientos de la atenci=F3n al cliente. VALOR:=20 Desde S/. 189 =20 Cont=E1ctanos: Informes por WhatsApp CLIC AQU=CD Contacto: +51 922 275 718 / +51 960 862 972 L I D E R A Si esta informaci=F3n no es de su inter=E9s, favor de escribirnos un corr= eo en blanco a eliminarcorreo2016@gmail.com con el asunto "REMOVER". =20 ------=_NextPart_000_0CF0_01D976B9.CC0A3A70 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns:o =3D "urn:schemas-microsoft-com:office:office"><HEAD> <META content=3D"text/html; charset=3Diso-8859-1" http-equiv=3DContent-Ty= pe> <META name=3DGENERATOR content=3D"MSHTML 8.00.6001.18854"> <STYLE></STYLE> </HEAD> <BODY bgColor=3D#ffffff> <DIV align=3Dleft><FONT size=3D2 face=3DArial> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 0cm; tab-stops: 150.75pt; mso-outlin= e-level: 1"=20 align=3Dcenter><B><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; mso-ascii-th= eme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-= font: minor-latin'>Entrenamiento=20 Especializado<o:p></o:p></SPAN></B></P> <P class=3DMsoNormal=20 style=3D"MARGIN: 0cm; tab-stops: 150.75pt; mso-outline-level: 1"><B=20 style=3D"mso-bidi-font-weight: normal"><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; mso-ascii-th= eme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-= font: minor-latin; mso-bidi-font-size: 14.0pt'><o:p> </o:p></SPAN></= B></P> <P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" align=3Dce= nter><B><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #a975= 17; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-fareast-language: EN-US'><FONT=20 size=3D4>EL ARTE DE TRATAR CON CLIENTES DIFICILES, ENOJADOS, GROSEROS E=20 INTRATABLES<o:p></o:p></FONT></SPAN></B></P> <P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" align=3Dce= nter><B><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #a975= 17; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-fareast-language: EN-US'><o:p><FON= T=20 size=3D4> </FONT></o:p></SPAN></B></P> <P class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" align=3Dce= nter><B><SPAN=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #a975= 17; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin'><FONT=20 size=3D4>MIERCOLES 03 Y JUEVES 04 DE MAYO</FONT></SPAN></B></P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; mso-margin-top-alt: auto; mso-= margin-bottom-alt: auto"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; mso-ascii-theme-font: minor-l= atin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin= '><FONT=20 size=3D3><SPAN=20 style=3D"mso-spacerun: yes"> </SPAN><o:p></o:p></FONT></SPAN></P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; mso-margin-top-alt: auto; mso-= margin-bottom-alt: auto"><B><U><SPAN=20 lang=3DES-PE=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #8060= 00; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-ansi-language: ES-PE; mso-themecol= or: accent4; mso-themeshade: 128'>VENTAJAS:</SPAN></U></B><B><SPAN=20 lang=3DES-PE=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: black= ; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; m= so-bidi-theme-font: minor-latin; mso-ansi-language: ES-PE; mso-fareast-fo= nt-family: Calibri'><o:p></o:p></SPAN></B></P> <P=20 style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; tab-stops: list 18.0pt; m= so-list: l0 level1 lfo1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>1.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Resuelva con =E9xito los conflictos<o:p></o:p></FONT></SPAN></P> <P=20 style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; tab-stops: list 18.0pt; m= so-list: l0 level1 lfo1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>2.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Descubra los caracteres problem=E1ticos<o:p></o:p></FONT></SPAN>= </P> <P=20 style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; tab-stops: list 18.0pt; m= so-list: l0 level1 lfo1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>3.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Aprenda a entenderse con clientes dif=EDciles<o:p></o:p></FONT><= /SPAN></P> <P=20 style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; tab-stops: list 18.0pt; m= so-list: l0 level1 lfo1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>4.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Consiga manejar temperamentos agresivos<o:p></o:p></FONT></SPAN>= </P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; mso-margin-top-alt: auto; mso-= margin-bottom-alt: auto"><B><U><SPAN=20 lang=3DES-PE=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #8060= 00; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-ansi-language: ES-PE; mso-themecol= or: accent4; mso-themeshade: 128'>QUE=20 APRENDERA:<o:p></o:p></SPAN></U></B></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>5.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Reconocimiento y descripci=F3n del cliente=20 conflictivo.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>6.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Sentimientos por los que atraviesa un cliente=20 conflictivo.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>7.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>=BFQu=E9 esperan de nosotros nuestros clientes?<o:p></o:p></FONT= ></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>8.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Seis pasos para tratar con clientes enojados, groseros e=20 intratables.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>9.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>El valor agregado como compensaci=F3n a situaciones de=20 conflicto.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>10.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Consejos pr=E1cticos para la atenci=F3n de clientes=20 conflictivos.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>11.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Tips para el manejo de clientes=20 conflictivos.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>12.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Tipos de clientes groseros e intratables.<o:p></o:p></FONT></SPA= N></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>13.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Psicolog=EDa del cliente conflictivo. C=F3mo=20 manejarlos.<o:p></o:p></FONT></SPAN></P> <P style=3D"MARGIN-LEFT: 18pt; TEXT-INDENT: -18pt; mso-list: l0 level1 lf= o1"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-fon= t: minor-latin'><SPAN=20 style=3D"mso-list: Ignore"><FONT size=3D3>14.</FONT><SPAN=20 style=3D'FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #262626; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><FONT=20 size=3D3>Diez mandamientos de la atenci=F3n al cliente.<o:p></o:p></FONT>= </SPAN></P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; mso-margin-top-alt: auto"><B><= U><SPAN=20 lang=3DES-PE=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: #8060= 00; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;= mso-bidi-theme-font: minor-latin; mso-ansi-language: ES-PE; mso-themecol= or: accent4; mso-themeshade: 128'>VALOR:=20 <o:p></o:p></SPAN></U></B></P> <P class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"><SP= AN=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT:= 107%; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-lat= in; mso-bidi-theme-font: minor-latin'>Desde=20 S/. 189</SPAN></P></DIV> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"><SP= AN=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT:= 107%; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-lat= in; mso-bidi-theme-font: minor-latin'><o:p></o:p></SPAN> =20 <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%; mso= -margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT:= 107%; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-lat= in; mso-bidi-theme-font: minor-latin'> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"><SP= AN=20 style=3D'FONT-SIZE: 8pt; FONT-FAMILY: "Calibri",sans-serif; LINE-HEIGHT: = 150%; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-lati= n; mso-bidi-theme-font: minor-latin'><o:p><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: black; mso-ascii-theme= -font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-fon= t: minor-latin'><o:p><FONT=20 size=3D3><B><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4>Cont=E1ctanos:</FONT></SPAN></B></DIV> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 8pt; LINE-HEIGHT: 107%"> <DIV class=3DMsoNormal=20 style=3D"BACKGROUND: white; MARGIN: 0cm 0cm 5.25pt; mso-margin-top-alt: a= uto"> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4>Informes por WhatsApp <SPAN=20 style=3D"BACKGROUND: yellow; mso-highlight: yellow"><A=20 href=3D"https://api.whatsapp.com/send?phone=3D51936631677&text=3DDeseo in= formaci=F3n sobre Manejo de Clientes Dif=EDciles CA">CLIC=20 AQU=CD</A></SPAN><o:p></o:p></FONT></SPAN></DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"> <= /DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4>Contacto: +51 922 275 718 / +51 960 862 972</FONT></SPAN></DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4></FONT></SPAN> </DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'><FONT=20 size=3D4><STRONG>L I D E R A</STRONG></FONT></SPAN></DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'></SPAN>&n= bsp;</DIV> <DIV class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #385623; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin; mso-themecolor: accent6; mso-themeshade: 128'> <DIV class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 5pt 0cm; LINE-HEIGHT: normal; TEXT-A= UTOSPACE: ; mso-layout-grid-align: none"=20 align=3Dcenter><FONT face=3DCalibri><SPAN=20 style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: "Times New Roman"'>Si est= a=20 informaci=F3n no es de su inter=E9s, favor de escribirnos un correo en bl= anco a=20 </SPAN><SPAN lang=3DEN-US=20 style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: "Times New Roman"; mso-an= si-language: EN-US'><A=20 href=3D"mailto:eliminarcorreo2016@gmail.com"><SPAN lang=3DES-PE=20 style=3D"COLOR: blue; mso-ansi-language: ES-PE">eliminarcorreo2016@gmail.= com</SPAN></A></SPAN><SPAN=20 style=3D'FONT-SIZE: 12pt; mso-bidi-font-family: "Times New Roman"'> con e= l asunto=20 "REMOVER".</SPAN></FONT></SPAN></FONT></o:p></SPAN></o:p></SPAN><FONT siz= e=3D2=20 face=3DArial> </FONT></SPAN><SPAN=20 style=3D'FONT-FAMILY: "Calibri",sans-serif; COLOR: #002060; mso-ascii-the= me-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-f= ont: minor-latin'><o:p><FONT=20 size=3D3> </FONT></o:p></SPAN></DIV></DIV></DIV></DIV></DIV></DIV></= FONT></DIV></BODY></HTML> ------=_NextPart_000_0CF0_01D976B9.CC0A3A70--